Brand consistency and customer satisfaction are essential elements of our mission statement at KPI Connect. Regardless of industry, we deliver the kind of helpful, friendly service that customers have come to expect from our clients while maintaining their brand’s personality in every interaction. From years of experience working as a call centers company across a wide range of industries, we can draw upon a vast base of knowledge to craft creative solutions and winning strategies for our diverse clientele. We encourage a synergetic atmosphere that allows us to work together as a team to present a united front with our clients. We are passionately dedicated to offering high-quality service and we’re proud of the work we do.
The strict qualifications, policies, and procedures we have in place ensure that the standards and values of your brand are consistently upheld every time we represent your business. From recruiting to selection to training, our talented and hard-working team of multi-channel contact specialists embodies the characteristics of your brand and strives to provide the highest level of service possible.
At KPI Connect, we are committed to working with you to achieve your goals and making a difference for your brand. We have worked with clients in a variety of industries, including the following:
- Automotive Industry Customer Service
- Building Supply Companies Customer Service
- Pharmacy Customer Service
- Student Lending
- Telecommunications Customer Service