Bilingual – Customer Service Positions AVAILABLE NOW

JOB DESCRIPTION:

At KPI, the Bi-lingual French Customer Service Representative role is the most important job in our organization. As a CSR in our agent @home division of our contact center,virtual reality glasses you will be representing our Automotive client by calling existing customers with service appointment reminders, customer satisfaction surveys or inviting them to attend special customer appreciation events.

If you are:

  • Fully Bilingual in French and English
  • Customer focused
  • Outgoing and friendly
  • Available to work Monday to Friday during the afternoon and early evenings
  • Available to work alternating Saturday during day time hours
  • Available to work a minimum of 20 hours per week
  • Have a home computer which meets the minimum requirements to run our software and High Speed Internet

And possess the following skills/experience:

  • Strong written and verbal communication in French and English
  • Clear and precise enunciation and pronunciation
  • Active listening skills
  • Excellent spelling and grammar skills
  • Proficient using a computer and the internet
  • Excellent keyboard skills – 35 wpm with 90% accuracy
  • Ability to “talk and type”
  • Ability to maintain an excellent attendance record
  • Accepts constructive feedback and implements recommended changes
  • Team player and able to work in a fast paced environment

We offer:

  • Paid training
  • Competitive wage for bilingual French speaking individuals