Privacy Policy

Overview
Your use of KPI Connect Ltd.’s website is subject to Terms of Use and our Privacy Policy. The Privacy Policy covers the type of KPI Connect Ltd. collects and how it uses the information, and your rights as a consumer.
KPI Connect Ltd. will comply at all times with applicable privacy laws, including, but not limited to, the Personal Information Protection and Electronic Documents Act (Canada), The Freedom of Information and Protection of Privacy Act (Manitoba), and other similar legislation, statutes, regulations and rules in any other jurisdiction as may be applicable.

 

KPI Connect Ltd. Online Privacy and Security Policy
This Privacy Policy informs you how KPI Connect Ltd. collects, uses, shares, and protects information about you. By using this website to interact with KPI Connect Ltd., you consent to the practices described in this Privacy Policy. Revisions to our Privacy Policy will appear on this page so that you are aware of the data KPI Connect Ltd. collects and how it uses the data.

 

Information KPI Connect Ltd. Collects
When you interact with KPI Connect Ltd., it collects certain information about you and the services you are interested in. KPI Connect Ltd. may collect and store information from you when you view our website, initiate on-line communication such as a contact form, or participate in another website feature.

 

Information You Provide to KPI Connect Ltd.
KPI Connect Ltd. collects information from you whenever you submit an inquiry form, view any of our blogs or other publications; or correspond directly with us, through our website. You may, however, visit portions of our website without providing such information.

 

Information You Provide Through the Use of Our Website
KPI Connect Ltd. may collect specific device information when you visit our website including information such as Internet Protocol (IP) address, hardware model, operating system, unique device identifiers, and mobile network information. KPI Connect Ltd. may also associate the information it collects from your different devices, which helps it provide consistent services across your devices.

KPI Connect Ltd. may collect log information that details how you used the website including the address (or URL) of the website or application you used before visiting the website, which pages you visit on the website, which browser you used to view the website, and any search terms entered. Additionally, KPI Connect Ltd. may collect other information including computer and connection information, statistics on page views, traffic to and from the website, ad data and other standard weblog information.

When you use KPI Connect Ltd.’s services on your mobile phone or device, it may collect information about your physical location through satellite, cell phone tower, Wi-Fi signal, beacons, Bluetooth and near field communication protocols.

 

How KPI Connect Ltd. Uses Your Information
KPI Connect Ltd.’s primary purpose in collecting information is to provide you with an efficient, safe, and smooth experience. KPI Connect Ltd. may use your information in a variety of ways, including the following purposes:

  • Service inquiries. KPI Connect Ltd. uses your contact information to respond to your inquiries, fulfill your requests, and improve your online experience.
  • Internal operations. KPI Connect Ltd. uses your information to improve the effectiveness of our services, conduct research analysis, and to perform other business activities as needed.
  • Prevention of Fraud. KPI Connect Ltd. uses your information to monitor and detect against theft, fraudulent transactions, and to prevent or investigate potential security breaches.

 

Legal Compliance

KPI Connect Ltd. may use your information as necessary under applicable law, to comply with legal process, to respond to such requests from public and government authorities (including law enforcement), to enforce KPI Connect Ltd.’s terms and conditions, including investigations of potential violations, to detect, prevent or otherwise address fraud, security or technical issues, to protect the rights of KPI Connect Ltd., its privacy, safety or property, and to allow KPI Connect Ltd. to pursue available remedies to limit the damages that it may sustain. In matters involving claims of personal or public safety or in litigation where the data is pertinent, KPI Connect Ltd. may use personal information without your consent or court process.

 

How KPI Connect Ltd. Shares Your Information
KPI Connect Ltd. does not directly sell, rent, or loan your personally identifiable information to any third party. KPI Connect Ltd. will share your information with companies, organizations, and individuals outside of KPI Connect Ltd. as described in this Privacy Policy:

  • Internally – KPI Connect Ltd. may share your information with Operational staff who will be responding to your inquiries.
  • Affiliates – KPI Connect Ltd. may share your information with affiliated and unaffiliated companies that perform tasks on its behalf related to the business. Such tasks include analyzing website usage data, customer service, electronic mail service, and social and other media services.

 

When Sharing is Required by Law or Helps KPI Connect Ltd. Protect Its Interests
KPI Connect Ltd. will disclose your information as necessary or appropriate under applicable law, to comply with legal process, to respond to such requests from public and government authorities, to enforce its terms and conditions, including investigations of potential violations, to detect, prevent or otherwise address fraud, security or technical issues, to protect KPI Connect Ltd.’s rights, privacy, safety or property, and to allow KPI Connect Ltd. to pursue available remedies to limit the damages that it may sustain. In matters involving claims of personal or public safety or in litigation where the data is pertinent, KPI Connect Ltd. may use or disclose personal information without your consent or court process.

When KPI Connect Ltd. Works on Business Transactions
As KPI Connect Ltd. develops and grows its business, it might sell or buy locations or assets, or engage in mergers, acquisitions or sale of company assets. Personal information may be disclosed in connection with the evaluation of and entry into such transactions, or in the course of providing transition of services to another entity as permitted by law. In such transactions, customer information generally is one of the transferred business assets. Additionally, if KPI Connect Ltd. or substantially all of its assets are acquired, customer information will likely be one of the transferred assets as is permissible under law.

 

Non-identifiable or Aggregate Information with Third Parties
KPI Connect Ltd. may share non-identifiable or aggregate information with third parties for lawful purposes.

 

With Your Consent
At your direction or request, or when you otherwise consent, KPI Connect Ltd. may share your information.

 

Your Choices
By interacting with KPI Connect Ltd. as described herein, you consent to the practices described in this Privacy Policy. However, you do have certain choices regarding how your information is collected and used.
Accessing and Updating Your Personally Identifiable Information. You can review and update any of the information you have given KPI Connect Ltd. by emailing us at info@kpiconnect.com or calling toll free 1-877-828-5057. Our Privacy Office will update your information.

 

How KPI Connect Ltd. Protects Your Information
Security Measures. KPI Connect Ltd. recognizes the importance of maintaining the security of your information. Whenever you are browsing on KPI Connect Ltd.’s website, it will use reasonable security measures, including administrative, technical, and physical safeguards.

Email Security. “Phishing” is a common email scam where your email address is used to contact you and ask for personally identifiable or sensitive information. Always be cautious when opening links or attachments from unsolicited third parties. Also know that KPI Connect Ltd. will not send you emails asking for your credit card number, social security number or other personally identifiable information. If you are ever asked for this information, you can be confident it is not from KPI Connect Ltd.

How To Contact Us:
If you have questions about our Privacy Policy, or to exercise your rights as detailed above, contact us by:

Phone:    1-877-828-5057
E-mail:    info@kpiconnect.com
Regular mail:
KPI Connect Ltd.
330-70 Arthur Street
Winnipeg, MB Canada
R3B 1G7