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Daily Archives: December 21, 2017

Inbound or Outbound? What Is the Difference Between the Types of Call Centers?

Posted on December 21, 2017May 19, 2018 by kpi

There are advantages to both inbound and outbound call centers. Each serves a specific purpose. Each center serves to support a business in marketing and sales. Both inbound and outbound centers are essential to the functioning of an organization. There are clearly defined differences between both types of phone centers. This is a description of […]

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